Asylum and immigration
Family reunification
For these procedures, you can contact:
ASTI asbl
Address
10-12 rue Auguste Laval
L- 1922 Luxembourg
Phone
Email
Opening hours
  • Morning
  • Afternoon
Languages used
  • Luxembourgish
  • French
  • German
  • English
  • Portuguese
  • Italian
  • Spanish
  • Arabic
How to contact us
  • On site
  • Phone
  • Email
  • Videocall
Website
The information is available
  • Freely available
  • On a digital medium that can be consulted free of charge and freely accessible online (website, social networking page, etc.)
Has the plaintiff accreditation
Ministère des Affaires Intérieures - Direction générale de l'immigration
Address
B.P. 752
L-2017 Luxembourg
Opening hours
  • By appointement only
Languages used
  • Luxembourgish
  • French
  • German
  • Spanish
How to contact us
  • Phone
  • Email
The information is available
  • Freely available
  • On a digital medium that can be consulted free of charge and freely accessible online (website, social networking page, etc.)
Email

immigration.public@mai.etat.lu

Ombudsmann fir Kanner a Jugendlecher (OKaJu)
Address
65, route d’Arlon
Luxembourg
L-1140
Phone
Opening hours
  • Morning
  • Afternoon
Languages used
  • Luxembourgish
  • French
  • German
  • English
  • Any other language with interpreter
How to contact us
  • On site
  • Phone
  • Email
  • Videocall
Website
The information is available
  • Freely available
  • On site: flyers, leaflets, newsletters, etc
  • On a digital medium that can be consulted free of charge and freely accessible online (website, social networking page, etc.)
Red Cross Luxembourg
Address
44 Bd Joseph II 
L-1840 Ville-Haute Luxembourg
Phone
Opening hours
  • Morning
  • Afternoon
Languages used
  • Luxembourgish
  • French
  • German
  • English
  • Portuguese
  • Italian
  • Spanish
  • All languages (interpreting service)
How to contact us
  • Vor Ort
  • Telefon
  • E-Mail
  • Videocall
Website
The information is available
  • Freely available
  • On site: flyers, leaflets, newsletters, etc
  • On a digital medium that can be consulted free of charge and freely accessible online (website, social networking page, etc.)
Passerell
Address
4 rue Mathias Hardt
L-1717 Luxembourg
Phone
Opening hours
  • Only in the afternoon
Languages used
  • French
  • German
  • English
  • Other on request
How to contact us
  • On site
  • Phone
  • Email
  • Videocall
Website
The information is available
  • Freely available
  • in a personal interview
Service LISKO, Croix-Rouge
Address
13, rue de Bragance
L-1255 Luxembourg
Phone
Opening hours
  • By appointement only
Languages used
  • Luxembourgish
  • French
  • German
  • English
  • Portuguese
  • Italian
  • Spanish
  • Arabic
  • Tigrigna
How to contact us
  • Op der Plaz
  • Telefon
  • Email
The information is available
  • Freely available
  • On a digital medium that can be consulted free of charge and freely accessible online (website, social networking page, etc.)
Website
Guichet.lu
Address
Helpdesk Guichet.lu
11, Rue Notre-Dame
L-2240 Luxembourg
Phone
Opening hours
  • Morning
  • Afternoon
Languages used
  • Luxembourgish
  • French
  • German
  • English
How to contact us
  • On site
  • Phone
  • Online contact form
Website
The information is available
  • Freely available
  • On a digital medium that can be consulted free of charge and freely accessible online (website, social networking page, etc.)
Caritas Luxembourg
Address
Rue Michel Welter, 29
L-2730 Luxembourg
Phone
Opening hours
  • Morning
  • Afternoon
Languages used
  • Luxembourgish
  • French
  • German
  • English
  • Albanian
  • Tigrynia,...
How to contact us
  • On site
  • Phone
  • Email
  • Videocall
Website
The information is available
  • Freely available
  • On site: flyers, leaflets, newsletters, etc
  • On a digital medium that can be consulted free of charge and freely accessible online (website, social networking page, etc.)
Has the plaintiff accreditation
Other topics that might interest you
Asylum and immigration
Entry and residence of foreigners, citizens of another Member State or of a third country, protection for refugees: individual rights and points of contact are listed here.
Daily life
Political participation, administrative bodies and the rights of consumers and travellers are covered in this section.
Education
There is more than just compulsory schooling: a wide range of educational opportunities for children, young people and adults exist in Luxembourg. Discover them here.
Employment
Worker protection, unemployment benefits: two of the many areas covered in the Employment category.
Family
From child benefit to parental leave: there are many organisations offering advice and support.
Health and Social Security
Health care, contributions, pensions and retirement: essential matters for everyone. Find out more about your rights on these subjects here.
Housing
Gaining access to housing, renting or even buying a home are all headaches for which you can find help.