Daily life
Mediation services
For these procedures, you can contact:
Centre de Médiation Civile et Commerciale a.s.b.l.
Address
Cité Judiciaire
Bâtiment TL
L-2080 Luxembourg
Phone
Email
Opening hours
  • Morning
  • Afternoon
Languages used
  • Luxembourgish
  • French
  • German
  • English
How to contact us
  • On site
  • Phone
  • Email
  • Videocall
Website
The information is available
  • Freely available
  • On site: flyers, leaflets, newsletters, etc
  • On a digital medium that can be consulted free of charge and freely accessible online (website, social networking page, etc.)
Service de médiation scolaire
Address
10, rue Bender L-1229 Luxembourg
Phone
Opening hours
  • from Monday to Friday from 8.30 to 17.30
Languages used
  • Luxembourgish
  • French
  • German
  • English
  • Portuguese
  • Italian
  • Spanish
  • Serbo-Croate
How to contact us
  • On site
  • Phone
  • Email
Website
The information is available
  • Freely available
  • On site: flyers, leaflets, newsletters, etc
  • On a digital medium that can be consulted free of charge and freely accessible online (website, social networking page, etc.)
Mediation in health questions - Service national d’information et de médiation dans le domaine de la santé
Address
73, rue Adolphe Fischer
(4e étage)
L-1520 Luxembourg
Phone
Opening hours
  • By appointement only
Languages used
  • Luxembourgish
  • French
  • German
  • English
  • Portuguese
  • ASTI intercultural translator if necessary
How to contact us
  • On site
  • Phone
  • Email
  • Videocall
  • External transfer if it is not possible to come
Website
The information is available
  • Freely available
  • On site: flyers, leaflets, newsletters, etc
  • On a digital medium that can be consulted free of charge and freely accessible online (website, social networking page, etc.)
Insurance Mediation
Address
12, rue Erasme
L-1468 LUXEMBOURG
Phone
Opening hours
  • Morning
  • Afternoon
Languages used
  • Luxembourgish
  • French
  • Deutsch
  • English
How to contact us
  • Phone
  • Email
Website
The information is available
  • Freely available
  • On site: flyers, leaflets, newsletters, etc
Service national du Médiateur de la Consommation
Address
Ancien Hotel de la Monnaie
6, rue du Palais de Justice
L-1841 Luxembourg
Phone
Opening hours
  • Morning
  • Afternoon
Languages used
  • Luxembourgish
  • French
  • German
  • English
  • Portuguese
How to contact us
  • On site
  • Phone
  • Email
  • Videocall
Website
The information is available
  • Freely available
  • On site: flyers, leaflets, newsletters, etc
  • On a digital medium that can be consulted free of charge and freely accessible online (website, social networking page, etc.)
Ombudsman
Address
36, rue du Marché-aux-Herbes, L-1728 Luxembourg
Phone
Opening hours
  • from Monday to Friday du lundi from 8h00 to 12h00 and from 13h30 to 16h00.
Languages used
  • English
  • Français
  • Deutsch
  • Letzebuergesch
Email

info@ombudsman.lu

Website
How to contact us
  • on site
  • by phone
  • by email
Ombudsmann fir Kanner a Jugendlecher (OKaJu)
Address
65, route d’Arlon
Luxembourg
L-1140
Phone
Opening hours
  • Morning
  • Afternoon
Languages used
  • Luxembourgish
  • French
  • German
  • English
  • Any other language with interpreter
How to contact us
  • On site
  • Phone
  • Email
  • Videocall
Website
The information is available
  • Freely available
  • On site: flyers, leaflets, newsletters, etc
  • On a digital medium that can be consulted free of charge and freely accessible online (website, social networking page, etc.)
Other topics that might interest you
Asylum and immigration
Entry and residence of foreigners, citizens of another Member State or of a third country, protection for refugees: individual rights and points of contact are listed here.
Daily life
Political participation, administrative bodies and the rights of consumers and travellers are covered in this section.
Education
There is more than just compulsory schooling: a wide range of educational opportunities for children, young people and adults exist in Luxembourg. Discover them here.
Employment
Worker protection, unemployment benefits: two of the many areas covered in the Employment category.
Family
From child benefit to parental leave: there are many organisations offering advice and support.
Health and Social Security
Health care, contributions, pensions and retirement: essential matters for everyone. Find out more about your rights on these subjects here.
Housing
Gaining access to housing, renting or even buying a home are all headaches for which you can find help.