Asylum and immigration
Application for international protection
For these procedures, you can contact:
ASTI asbl
Address
10-12 rue Auguste Laval
L- 1922 Luxembourg
Phone
Email
Opening hours
  • Morning
  • Afternoon
Languages used
  • Luxembourgish
  • French
  • German
  • English
  • Portuguese
  • Italian
  • Spanish
  • Arabic
How to contact us
  • On site
  • Phone
  • Email
  • Videocall
Website
The information is available
  • Freely available
  • On a digital medium that can be consulted free of charge and freely accessible online (website, social networking page, etc.)
Has the plaintiff accreditation
Femmes en détresse ASBL
Address
B.P. 1024
L-1010 Luxembourg
Phone
Opening hours
  • Morning
  • Afternoon
Languages used
  • Luxembourgish
  • French
  • German
  • English
  • Portuguese
How to contact us
  • Op der Plaz
  • Telefon
  • Email
Website
The information is available
  • Freely available
  • On site: flyers, leaflets, newsletters, etc
  • On a digital medium that can be consulted free of charge and freely accessible online (website, social networking page, etc.)
Service LISKO, Croix-Rouge
Address
13, rue de Bragance
L-1255 Luxembourg
Phone
Opening hours
  • By appointement only
Languages used
  • Luxembourgish
  • French
  • German
  • English
  • Portuguese
  • Italian
  • Spanish
  • Arabic
  • Tigrigna
How to contact us
  • Op der Plaz
  • Telefon
  • Email
The information is available
  • Freely available
  • On a digital medium that can be consulted free of charge and freely accessible online (website, social networking page, etc.)
Website
Red Cross Luxembourg
Address
44 Bd Joseph II 
L-1840 Ville-Haute Luxembourg
Phone
Opening hours
  • Morning
  • Afternoon
Languages used
  • Luxembourgish
  • French
  • German
  • English
  • Portuguese
  • Italian
  • Spanish
  • All languages (interpreting service)
How to contact us
  • Vor Ort
  • Telefon
  • E-Mail
  • Videocall
Website
The information is available
  • Freely available
  • On site: flyers, leaflets, newsletters, etc
  • On a digital medium that can be consulted free of charge and freely accessible online (website, social networking page, etc.)
Passerell
Address
4 rue Mathias Hardt
L-1717 Luxembourg
Phone
Opening hours
  • Only in the afternoon
Languages used
  • French
  • German
  • English
  • Other on request
How to contact us
  • On site
  • Phone
  • Email
  • Videocall
Website
The information is available
  • Freely available
  • in a personal interview
Guichet.lu
Address
Helpdesk Guichet.lu
11, Rue Notre-Dame
L-2240 Luxembourg
Phone
Opening hours
  • Morning
  • Afternoon
Languages used
  • Luxembourgish
  • French
  • German
  • English
How to contact us
  • On site
  • Phone
  • Online contact form
Website
The information is available
  • Freely available
  • On a digital medium that can be consulted free of charge and freely accessible online (website, social networking page, etc.)
Caritas Luxembourg
Address
Rue Michel Welter, 29
L-2730 Luxembourg
Phone
Opening hours
  • Morning
  • Afternoon
Languages used
  • Luxembourgish
  • French
  • German
  • English
  • Albanian
  • Tigrynia,...
How to contact us
  • On site
  • Phone
  • Email
  • Videocall
Website
The information is available
  • Freely available
  • On site: flyers, leaflets, newsletters, etc
  • On a digital medium that can be consulted free of charge and freely accessible online (website, social networking page, etc.)
Has the plaintiff accreditation
Ministère des Affaires Intérieures - Direction générale de l'immigration/asile
Address
26, route d'Arlon
L-1140 Luxembourg
BP 752 L-2017 Luxembourg
Phone
Email

guichet.asile@mai.etat.lu

Opening hours
  • without appointment for protection request from 8.30 - 12.00
  • without appointment for extension from 13.00 to 16.30
  • Appointment for other topics
Languages used
  • Luxembourgish
  • French
  • German
  • English
  • With interpreter
How to contact us
  • On site
  • Phone
  • Email
  • Mail
  • Fax
Website
The information is available
  • Freely available
  • On site: flyers, leaflets, newsletters, etc
Other topics that might interest you
Asylum and immigration
Entry and residence of foreigners, citizens of another Member State or of a third country, protection for refugees: individual rights and points of contact are listed here.
Daily life
Political participation, administrative bodies and the rights of consumers and travellers are covered in this section.
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There is more than just compulsory schooling: a wide range of educational opportunities for children, young people and adults exist in Luxembourg. Discover them here.
Employment
Worker protection, unemployment benefits: two of the many areas covered in the Employment category.
Family
From child benefit to parental leave: there are many organisations offering advice and support.
Health and Social Security
Health care, contributions, pensions and retirement: essential matters for everyone. Find out more about your rights on these subjects here.
Housing
Gaining access to housing, renting or even buying a home are all headaches for which you can find help.